By booking this tour, you acknowledge and agree to the following terms for a safe and enjoyable experience:

Tides & Weather: The itinerary, activity timings, and routing are subject to change based on tidal conditions, weather, and safety considerations. The tour operator reserves the right to modify the schedule for the safety of guests and to ensure the best possible experience.

Wildlife Encounters: The Sundarbans is a pristine natural habitat. While our guides expertly maximize opportunities, wildlife sightings (including of the Royal Bengal Tiger) are not guaranteed as they depend entirely on natural animal behavior and environmental factors.

Safety & Compliance: All guests must follow the guide's and crew's instructions at all times, especially during jungle walks, boat transfers, and wildlife watching, for personal and group safety.

Liability: The operator is not liable for any personal injury, loss, or damage to personal property arising from participation in tour activities, except where due to proven negligence.

Your understanding and cooperation ensure a respectful and secure adventure for everyone.

We understand plans can change. Our clear and fair cancellation policy is designed for transparency.

  ◦  Guest-Initiated Cancellations

  ◦  21+ Days before departure: Full refund.

  ◦  14–20 Days before departure: 50% refund.

  ◦  7–13 Days before departure: 25% refund.

  ◦  Less than 7 Days / No-Show: No refund.

Operator-Initiated Cancellations: If we must cancel a tour due to unforeseen operational reasons, you will receive a full refund or the option to reschedule.

Weather & Safety Conditions: Tours may be modified or canceled for safety due to severe weather or government advisories. You will receive a full refund or a rescheduled date.

Itinerary Changes: For safety, wildlife movements, or operational necessities, the itinerary may be altered. No refunds are provided for such necessary changes.

For all cancellation requests or inquiries, please contact our customer service team via email or WhatsApp.

To ensure a safe, respectful, and smooth experience for all, please review these final guidelines.

Safety First

  ◦  Always follow the instructions of your experienced Eco-guide.

  ◦  Remain within designated safe areas during all excursions and activities.

  ◦  Crucially, please inform us of any relevant medical conditions, allergies, or dietary restrictions before the tour begins.

Protect Our Environment

  ◦  Help preserve the pristine Sundarbans by using provided bins for all waste. Strictly no littering.

  ◦  Observe wildlife from a safe distance without disturbing their natural habitat.

  ◦  We encourage you to minimize single-use plastic; consider bringing a reusable water bottle.

Photography Etiquette

  ◦  Cameras and smartphones are highly recommended to capture memories.

  ◦  Please avoid using flash photography near wildlife, as it can disturb the animals.

Cultural Respect

  ◦  We kindly ask you to be mindful of and respect local customs and traditions.

  ◦  Please engage with local communities respectfully during any visits.

Timing & Connectivity

  ◦  Punctuality is appreciated to keep the tour schedule smooth for everyone.

  ◦  Daily activities typically run from morning until late afternoon.

Please note: Mobile network connectivity is very limited or unavailable once we are on the boat and deep within the forest. Prepare to disconnect and immerse yourself fully in nature.

Thank you for your cooperation in helping us conserve this incredible World Heritage site for future generations.